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April 24th, 2007

What should software help you with?

Today is one of the posts where rather than sharing tips, I am requesting your help and expertise.   I have a simple question, but one that has many different answers!

What business processes do you want software to help you with?

Think about the things you need to get done during the course of your day, week, month, year, or maybe during a specific project.   Now how does software help you, and more importantly what are today's tools not helping you with?

I am looking for things like:

  • I need to author, revise, and share a set of slides with people located around the world.
  • I need software to help facilitate the process of gathering customer requirements for our new product, and follow the steps to get that product made.
  • I need to book people calendars, meeting rooms, and my flights, hotels, and car for an upcoming trip to 3 customers, in 2 different cities.
  • I need to create a marketing campaign, working back and forth with our advertising agency, and get the finished material published in time for third quarter.
  • I need to create a product catalog, using images uploaded from my digital camera.
  • I need to find the highest value sales leads in my region, and communicate our company's value proposition with these potential new customers.

There are a million other examples, and that is what I am hoping you can help me with.  What tools do you use today?  Email , teamspaces, web conferencing, photo editing software, office productivity suite, blogs, screen capture software?  ???  What do they not do well?   What tools do you wish existed that currently does not?

Be as creative as you would like.  There are no rules.  There are no wrong answers.  

I am hoping this thread generates a lot of responses, so please pass it on to anyone you'd like, Lotus Notes user or not!  The more diverse the set of respondents, the more interesting this could be.   Let's see what type of patterns emerge.